SHIPPING & RETURNS

Extended & Stretched Custom Saddlebags For Harley Davidson

SHIPPING & RETURNS

Extended & Stretched Custom Saddlebags For Harley Davidson

SHIPPING & RETURNS

SHIPPING AND RETURNs

 The seller,Bagger Bags., hereby expressly disclaims all warranties, either expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose, and Bagger Bags. neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of this item or items. Buyer shall not be entitled to recover from the selling dealer any consequential damages, damages to property, damages for loss of use, loss of time, loss of profit, life, income, or any other incidental damages. Please Allow up to 31 business days for shipping as all items are made to order as we are a manufacturer and parts are hand made by us. 

Return Policy
Periodically something will go wrong with a shipment and you may wish to return an item. We will do everything reasonable to satisfy you; please contact us via e-mail or phone to discuss the circumstances before returning any parts. Our customer service department ([email protected]) will issue a Return Authorization Number which MUST accompany any return in addition to a copy of your original Sales Receipt. A Return Authorization Number is NOT a return label, no return labels will be given for returns. Unauthorized returns will not receive credits, and will be returned to you. The order can be returned within 7 days of receipt, once the 7 days is passed there will be no refunds or returns. In certain cases we may accept a return after 7 days at our discretion in which a restocking fee will be incurred at an amount to be determined by us. Saddlebag kits must be returned complete, otherwise they will incur heavy restocking fees to be calculated by Bagger Bags at our discretion at the time of refund. All our fiberglass items do require body work as listed and are unfinished, no claims on poor quality of product, or chips, cracks, defectiveness, fitment issues or waviness in the product will be accepted or tolerated, these products are clearly listed as unfinished and therefore it is your responsibility to finish the product to your own standards, fill in the defects and body work and that will determine the quality of the product you will have at the end result. Please note this is a blank canvas we are selling you, and as these are unfinished, these will have defects that will come out with the work necessary listed to be done by you. By accepting our terms and conditions at checkout you revoke all claims to quality or defectiveness with the products as they are unfinished and the quality of the product will ultimately be determined by the person who does the finish work listed in the description of each item we carry and sell.

  • No returns will be accepted on custom ordered merchandise.
  • No returns will be accepted on any online web or phone orders placed with us and initiated 7 days after receipt of product by the customer.
  • Electrical items are not returnable under any circumstances.
  • Items which have been installed on your vehicle or motorcycle are not returnable under any circumstances.
  • Prepaid Rush Shipping Fees are non refundable.
  • All Shipping fees are non refundable
  • All cancellations must be done in writing to [email protected]

International Shipments:
We happily ship worldwide, and are experienced in the intricacies of international shipping. Most large and/or high value items ship via FedEx International; smaller items can ship economically via US Postal Global Priority and Global Express mail.

Please note, we do not accept orders from Nigeria or Indonesia at this time. Also note, our export documentation conforms to United States laws — we do not “mark down” the value of your items, nor will we mark them as a gift. All shipments are made from Palm Beach County, Florida. All duties, taxes, and brokerage fees are your responsibility in your local country.

Restocking Fees:
We reserve the right to charge a restocking charge to be determined by us for any returns past the 7 day authorized and also for any unauthorized or unapproved returns.

Terms of Payment:
All invoices are due and payable according to the Payment Method shown on each invoice, calculated from the Invoice Date, unless otherwise quoted in writing. Orders may be pre-paid. Unless provided otherwise in writing, accounts unpaid on the first calendar day after the invoice due date shall be subject to a finance charge at an annual interest rate of 14.4% until the invoice is paid in full. In states where a Customer may be assessed at a maximum annual percentage of less than 14.4%, then the finance charge shall be at the maximum rate allowed by that state’s laws. Any invoice unpaid by a Customer for more than thirty days shall be deemed in default and may, at the option of Bagger Bags., be referred for collection. In the event a Customer’s account, or any part thereof, is referred for collection, the Customer agrees to be responsible for all costs of collection.

Shipping Fees on Returns:
If an order was shipped with free shipping, and the order is then returned, we reserve the right to charge the customer for the original shipping. Return shipping charges from the customer to us will only be credited at our discretion. Return labels will not be provided for any customer returns, customers are required to pay for all shipping charges on the return packages, return labels will only be provided for exchanges at our discretion

Damaged Merchandise:
Should any package appear to be damaged on the box at the time of delivery, a claim for damage must be promptly made with the responsible freight carrier.

Disclaimer of Warranties:
The factory warranty constitutes all of the warranties with respect to the sale of this item/items. The seller hereby expressly disclaims all warranties either expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose. Seller neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of this item/items.
Bagger Bags. shall have no liability for:

  • Any loss or injury caused, in whole or in part, by its actions, omissions, or negligence, or for contingencies beyond its control, in procuring, compiling, or inaccuracies in correlating to the site material:
  • Any errors, omissions, or inaccuracies in or relating to the site material regardless of how caused, or delays or interruptions in delivery
  • Any decision made or action taken or not taken or not taken in reliance upon the site material
  • Any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of the our website generally.

In no event shall Bagger Bags. be liable for any for any special, incidental, consequential, exemplary or punitive damages for any loss of profits, goodwill, use or other intangible losses including in negligence, whether remote, proximate or foreseeable, and whether or not Bagger Bags. has been advised of the possibility of such damages, arising out of or in connection with the use of our products.

Note:
Although every effort has been made to insure accuracy within this website, Bagger Bags. cannot be held responsible for typographical errors

PRIVACY POLICY:
Your Privacy Rights

We appreciate the trust you place in us, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on February 28, 2011, describes the information we collect and how we use it.

We always welcome your questions and feedback. For privacy-related issues, please contact us at:

Bagger Bags,

Phone from US: 786-766-2248
Fax: 561-370-7011
Email: [email protected]

Contents:

  • Information We Collect
  • Using Information We Collect
  • Information We Share with Others and Your Privacy Rights
  • Your Choices about Communication from Bagger Bags
  • Cookies and Pixel Tags
  • How We Use Email
  • Links to Other Sites
  • Updating or Reviewing Your Information
  • Security
  • Privacy of Children on Our Web Site
  • Policy Changes
  • Questions or Comments?

Information We Collect:
We may collect information (including name, address, telephone number, email address, transaction information, credit card information and date of birth) when you:

  • Place an order from our catalogs or on our Web site
  • Make a purchase at one of our Retail stores
  • Return an item or make an exchange
  • Inquire about our services
  • Request a catalog
  • Receive a gift package
  • Create an account at llbean.com
  • Sign up for Bagger Bags email updates
  • Register for an Outdoor Discovery Schools® program
  • Enter a contest or sweepstakes
  • Are referred to us through a marketing promotion
  • Participate in a marketing survey, promotion or event

We maintain the data that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources, including our credit card issuer, Barclays Bank Delaware, whose policies meet the Direct Marketing Association’s privacy standards.

We also gather information about how visitors navigate through our Web site by using clickstream data gathered with “cookies” and/or other online tools such as “pixel tags.” See Cookies and Pixel Tags for further information.

Using Information We Collect:
We always want to provide you with the best possible shopping experience and fulfill your orders exactly as you’ve requested. In order to do this, we collect information that allows us to:

  • Process and track your order
  • Provide the services you request
  • Contact you about the status of an order
  • Send you catalogs or promotional offers we believe will be of interest to you
  • Send you email updates
  • Identify your product and service preferences
  • Customize our communications to you
  • Provide information concerning product recalls or products you have purchased
  • Improve our merchandise selection and customer service

Information We Share with Others and Your Privacy Rights:
We contract with other companies to provide certain services, including shipping, name and address verification, email distribution, market research, promotions management and payment processing (to view PayPal’s privacy policy, please visit https://www.paypal.com/privacy). We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than US

From time to time, we make our mailing list (names and addresses only) and general shopping activity available to reputable companies whose products we believe will be of interest to you and whose privacy practices meet the Direct Marketing Association’s privacy standards. We do not share email addresses for this purpose. If you do not want to receive mailings from other reputable companies and prefer that we do not share any information with these companies, please contact us.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Your Choices about Communication from Bagger Bags:
We offer choices about the types of information you receive from us. If you prefer not to receive catalogs or email updates or if you prefer to receive them less frequently, please visit the My Account section of llbean.com or contact us at the address shown below. You can also unsubscribe from our email updates using the link provided in each edition of the email.

If you do not wish to receive other communications from us, such as surveys, please send us a letter to:

Bagger Bags
PO BOX 3676
Lantana, FL 33465

Please be sure to provide us your exact name and address, or the mailing label from your catalog, so that we can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.

Cookies and Pixel Tags
A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you.

For example, we use cookies to:

    • Remember what items are in your Shopping Bag
    • Recognize you when you return to our Web site
    • Enable you to use Express Checkout, if you have created an account
    • Study how our customers navigate through our Web site and which products they request in site searches

We also use pixel tags – tiny graphic images – to tell us what parts of our Web site you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us.

We may also contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone other than Bagger Bags.

How We Use Email
When you provide us your email address, we will email you as necessary to process your order, respond to a request or provide customer service. For example, after you place an order at llbean.com, you will receive an email confirmation and, in most cases, an email with package tracking information. Recipients of our email gift cards will receive an email notifying them of the gift and instructing them how to redeem it.

We may also send promotional email about products, special offers, services or events that we believe may be of interest to you. It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each email and within the My Account section of www.BaggerBags.com

Links to Other Sites
Occasionally we provide links on our Web site to other sites to enhance the functionality and shopping experience. These sites operate independently of Bagger Bags and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

Updating or Reviewing Your Information
To update your customer information (name, address, telephone number and email address), please contact us at the address above. A limited amount of purchase information may also be available to you. To protect your privacy, we will need to validate your identity before you update or review your information.

Security
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you or received from a partner. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. It is our practice to use encryption whenever we receive or transmit sensitive data.

When you make a purchase, request a catalog or create an account on our Web site, your transactional information is transmitted in a safe, encrypted format. See About Security for details.

Privacy of Children on Our Web Site
Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.

Questions or Comments?
For questions, comments or assistance, we invite you to contact us.